Patient recruitment & retention.
Recruitment fails when it's a patchwork of siloed vendors: every hand-off leaks participants and adds weeks. We run the whole funnel in one ecosystem: awareness, activation, conversion and retention as a single, measurable flow.
The work, made concrete.
Not a service brochure, the actual scope, the actual deliverables, and how it plugs into ECS®.
- Identify & activatePatient & HCP insight via AIRA, study branding, targeted outreach, trial sites and smart pre-screeners, tuned per indication and geography.
- Convert & retainCommunity-led recruitment (PHYGITAL-CROWD and Armonia), HCP referral, secondary screening, dynamic eConsent and continuous participant engagement.
- One-funnel operationsAwareness → pre-screen → referral → consent → retention live in one dashboard, no vendor reconciliation.
- Keeping people in the studyLucaH® and white-glove participant support keep people in the study to the last visit.
Every deliverable has a name on it.

What you receive.
Every engagement lands with named artefacts you can use.
- Population-specific recruitment plan and campaign
- Study website + pre-screener + eConsent flow
- HCP referral network activation
- Live recruitment & retention dashboard on ECS®
Because it runs on ECS®, every step of the funnel is visible in real time, so recruitment is steered while it happens.
Three moments this service earns its place.
If any of these describe where you are, this is the right entry point.
- Moment 01
Enrolment is behind plan or forecast to miss.
- Moment 02
You're designing a study in a hard-to-reach population.
- Moment 03
A prior study lost participants after Visit 2.
Often engaged together.
Direct-to-Participant & decentralised services
Home delivery, home visits, telehealth and remote eConsent, investigator-supervised via ViSA.
Learn morePatient experience & concierge support
LucaH®, white-glove participant support and continuous engagement, from interest to last visit.
Learn moreAIRA insight, advisory & AI
Three service lines: Advisory, Insight Generation and AI Applied, from research strategy to AI-assisted reads.
Learn moreTalk to the team about this service.
Tell us the study or the question, we'll come back with a scoped answer.
