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Evidilya, People & Research First®
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Domain · Consumer Health

Substantiation at consumer speed.

Studies for supplements, self-care and OTC, where recruitment speed and real-world data decide the timeline, and where Evidilya already delivers.

People & Research First®
The problem

Claims need evidence, and the market moves fast.

Consumer health sponsors must substantiate claims credibly, fast and within tight budgets, across healthy, sub-healthy (subclinical, at-risk, self-perceived) and diseased consumers, each reached through a different channel. Traditional sites see almost none of them, and slow recruitment quietly kills the timeline.

The solution

The proof engine for consumer health.

  • Substantiation studies
    Defensible evidence for claims, captured in real conditions of use.
  • Efficacy, safety & product vigilance
    Human efficacy, safety, tolerability and cosmetovigilance / product safety surveillance for supplements, self-care and OTC products.
  • Wider recruiting map
    Healthy, sub-healthy and diseased consumers reached through pharmacies, HCPs, digital communities and PHYGITAL-CROWD.
  • Real-world capture
    ePRO and eDiary via LucaH® capture habits in everyday settings.
  • Pharmacy & online activation
    Studies run through community and online pharmacies and territorial HCPs, alongside GCP centres.
  • Ethical campaigns
    Regulation-aligned recruitment consumer brands can stand behind.
Why evidence is needed here

The scientific rationale.

  • Consumer-health claims stand up to scrutiny when they rest on credible human evidence from real use.
  • Real-world use differs from controlled conditions, so real-world data is decisive.
  • Post-market evidence supports sustained positioning and consumer trust.
Study designs we deliver

Right-sized designs for credible, fast substantiation.

01
Interventional evidence

Interventional evidence

  • Randomised and pragmatic substantiation studies
  • Efficacy, safety and tolerability studies
  • Consumer-perception and usage designs
02
Observational & epidemiological

Observational & epidemiological

  • Real-world use-pattern and adherence studies
  • Prospective consumer cohorts
  • Post-market surveillance and cosmetovigilance / product vigilance for self-care and OTC products
Design is driven by the claim and the evidence gap, right-sized and defensible, built for that specific claim.
Why it works

The proof engine for the whole continuum.

  • This is where Evidilya's recruitment advantage is most visible: studies convert fastest.
  • People-centered capture surfaces the motivations behind everyday health behaviour.
  • The same ecosystem scales these studies up into RWE and regulated research.
  • Multi-country consumer reach through our communities.
Related · Research settings

Beyond hospital centres.

For non-Rx consumer health, we activate studies through community and online pharmacies and territorial HCPs, reaching consumers where they actually buy and use products.

Everyday health, real users

Evidence that reflects how people actually live.

Consumer-health claims stand or fall on data captured in real conditions, at home, on the move, over months of real use.
Consumer using a wellness app at home
Claim frameworks

We design evidence against the framework that regulates your claim.

The design of a study, endpoints, population, comparator, statistical plan, is a function of which authority will read the evidence. We start there.

  • EFSA · Reg (EC) 1924/2006
    Health claims on foods & food supplements

    Applies to consumer-health products marketed as foods, botanicals, probiotics, functional nutrients.

    EvidenceHuman intervention studies; characterised ingredient; specified target population.
  • MDR 2017/745 · Regulation (EU)
    Consumer-health medical devices (Class I–III)

    Devices marketed OTC, thermometers, patches, digital-health, medicated devices.

    EvidenceClinical Evaluation Report, PMCF, real-world performance and safety.
  • MHRA · TGA · FDA OTC monograph
    OTC medicines, self-care

    Switch, category expansion, new indications and post-market surveillance for OTC medicines.

    EvidenceActual-use studies, label comprehension, self-selection, PASS/PAES designs.
  • ASA · CAP Code / FTC Act §5
    Advertising substantiation, UK & US

    Consumer-facing claims on efficacy, tolerability and comparative benefit.

    EvidenceHuman data mapped 1:1 to the exact wording of the claim.
Leaner research path

Before a trial, a survey is often enough.

Validated instruments on habits, adherence and perceived benefit, fielded across consumers and HCPs, to sharpen claims and study design before committing to a full protocol.

Health Scientific Survey
Why generate evidence · beyond the claim

Evidence builds medical equity, and the right to talk to clinicians.

In consumer health and nutrition, evidence is a growth asset as much as a regulatory one. It earns HCP attention, opens scientific dialogue and lets the brand carry new medical content into practice, starting a category conversation.

Medical equity

A defensible body of evidence that positions the product inside a clinical conversation.

Scientific authority

Peer-reviewed publications, congress data and KOL endorsement that let the brand co-author the category narrative.

HCP engagement licence

Evidence medical affairs, MSLs and reps can actually share, turning detailing into education HCPs read, cite and recommend.

Delivered through AIRA, advisory boards & KOL and publication & scientific communication.

Participant continuum

One study, three health states.

Unlike prescription drug trials, nutrition and consumer-health research routinely spans healthy, sub-healthy (subclinical, at-risk, borderline, self-perceived) and diseased participants. Each state has its own eligibility criteria, endpoints, ethics posture, and, critically, its own recruiting channel. Reaching only one of them narrows the science.

Across the age continuum too, from paediatric cohorts and care-partners to adults and seniors, with age-appropriate consent, endpoints and, where needed, proxy access on ECS® so a trusted caregiver can complete tasks on the participant's behalf.

Healthy

Substantiate everyday benefit, tolerability, preference and habit-of-use.

General adult consumers · athletes · targeted diets · early-life & healthy ageing.

Primary channels

Digital communities · PHYGITAL-CROWD · online pharmacies · at-home / D-T-P with nurse visits.

Sub-healthy

Show effect on subclinical, at-risk or self-perceived conditions where a drug is not indicated.

Borderline dyslipidaemia · low-grade fatigue · digestive discomfort · perimenopause · sarcopenic-obese · IBS-lite · mild sleep or mood complaints.

Primary channels

Community & online pharmacies · territorial HCPs · digital communities · patient-like associations.

Diseased

Generate regulatory-grade evidence for FSMP, medical foods, adjuvant CHC or condition-specific claims.

Diagnosed patients on chronic therapy · rare metabolic disorders · post-acute or recovering populations.

Primary channels

GCP sites · specialist HCPs · patient associations · hospital pharmacies · home visits.

Recruiting map

Six channels, one operating layer.

PHYGITAL-CROWD activates the right mix per protocol, orchestrated on ECS® so provenance, consent and audit travel with the participant.

  • GCP sites
  • Community & online pharmacies
  • Territorial HCPs
  • Patient associations
  • Digital communities · PHYGITAL-CROWD
  • At-home · D-T-P & home visits

Substantiate your next claim.

Tell us the claim you need to defend. We'll design the study that gets you there, at consumer speed, with clinical rigour.